By using our website and making a purchase, you agree to the terms outlined below. We want your experience to be as smooth and enjoyable as possible, so please take a moment to review the details of our ordering and return policies.

Orders

• All orders are subject to product availability and accurate pricing, displayed in your local currency.
• We do our best to ensure all information is up to date, but we reserve the right to correct any pricing or availability errors if they occur.

Returns and Refunds

We take great care in preparing every Love Marie Care Crate, but if you need to request a return, please follow these simple guidelines to help us process it smoothly.

Condition of Items

• Items must be unused and in their original packaging to be eligible for return.

• Products that have been opened, used, or altered in any way cannot be returned.

Return Packaging

• If a return is approved, please pack the items securely in their original packaging.

• This ensures the products arrive in good condition and helps us complete your refund quickly.

Integrity and Honesty

We value transparency and honesty in every transaction. Kindly ensure returned items meet the above conditions so we can process your request efficiently.

Refund Process

• Returns must be requested within 30 days of receiving your order.

• Once approved and inspected, refunds will be issued to your original payment method within 10 business days.

• Shipping costs are non-refundable unless the return is due to an error on our part.

General Provisions

We may update these terms from time to time. Continued use of our website indicates your acceptance of the most recent version.
For any questions or concerns, please contact us through our Contact Us page — we’re always happy to help.

By completing your purchase, you confirm that you have read and agreed to these Terms and Conditions.